CEO, PennOMS, and Practice Metrix, LLC AAOMS Advantage Partner Bryn Mawr, Pennsylvania
Disclosure(s):
Sean M. Wild, CHSP, CHPSE, CHA: No financial relationships to disclose
This presentation explores how the implant treatment coordinator (ITC) role transforms an oral and maxillofacial surgery practice through improved communication, enhanced patient experience and optimized surgical workflow. Attendees will learn actionable frameworks and modern sales psychology techniques that elevate treatment acceptance, boost implant and full-arch case conversions and establish ITC as a revenue-driving leader.
There will be a refreshment break from 2:30 - 3 p.m.
Learning Objectives:
At the conclusion of this presentation, participants should be able to:
Discuss the strategic value and core competencies of a true ITC.
Identify communication frameworks that strengthen relationships between surgeons, referring doctors and labs.
Apply behavioral and sales psychology to improve treatment acceptance.